Win 10 and Microsoft Office updates are up to date. ![]() My set up is desktop PC, Win 10 Pro16G memory. The problem was well described in this link. I have been experiencing this same problem for some months now. To protect your privacy, do not post any personal information. *This is a public forum and I do not work for Microsoft nor do I have access to any user accounts. Have a wonderful day ahead and stay safe. Once the updates are installed, restart your computer and check the Chrome and Edge. Check for Updates and download any available updates to keep your device up to date. ![]() If you are using 1909 or 2004 version, check for updates and install the latest version which is 20H2. It will show you the Windows version you are using. When it crashed, is there any error message or error codes?Ĭan you please check what version of Windows is currently installed in your device. My name is Carlo, I'm an Independent Advisor and community member like you.
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